REPAIRS

At Toral Jewels, we stand behind the quality of our products. Please familiarize yourself with our Repair Policy to understand how we address issues related to defects in material or workmanship.

1. Repair Coverage:

If Toral Jewels piece experiences a failure during normal wear within 60 days of delivery due to a defect in material or workmanship, as determined solely by Toral Jewels, we will repair the piece at no cost to the customer. Please note that repair of rings does not include resizing, as rings cannot be resized.

2. Review and Discretion:

The decision to repair a Toral Jewels piece is subject to review and solely at the discretion of Toral Jewels. We strive to address issues that arise from defects in material or workmanship and will make repair decisions in the best interest of our customers.

3. Proof of Purchase:

To initiate a repair, customers must provide valid proof of purchase. This policy ensures that only genuine Toral Jewels products are eligible for repair.

4. Customer Support:

Toral Jewels values its customers and is committed to repairing any issues arising from defects in material or workmanship. Our customer service team is ready to assist you with any questions or concerns you may have regarding the repair policy.

We appreciate your trust in Toral Jewels, and our team is dedicated to ensuring your satisfaction with our products. Contact us for further assistance and support.